What we do

Consultancy built on shift-floor experience

Every engagement starts with what is actually happening in your venue, not with a template. Below is how we typically work, and most clients combine two or three of these areas.

01

Operational Efficiency & Audits

We take a forensic look at how your venue actually runs — service flow, rotas, stock and back-of-house process — and give you a clear plan to tighten it.

  • Full site audit with prioritised findings
  • Service and kitchen flow redesign
  • Rota, labour and stock control review
  • Practical standard operating procedures your team will actually use
02

Team Training & Performance

We develop managers who lead properly and floor teams who sell confidently, with training built around your venue rather than a generic workbook.

  • GM and duty-manager development
  • Service standards and upselling
  • Recruitment, onboarding and retention
  • Performance frameworks and accountability
03

Commercial & Financial Strategy

We use margin analysis, pricing strategy and cost control to lift profit without compromising the guest experience.

  • GP, menu and drinks margin analysis
  • Pricing strategy and menu engineering
  • Cost control: labour, wastage, purchasing
  • Revenue growth and trading calendar planning
04

Compliance, Licensing & Risk

We make the unglamorous side watertight — licensing, food safety, health and safety, and door policy — before it costs you money.

  • Premises licence and condition review
  • Food safety and H&S documentation
  • Incident, refusal and safeguarding process
  • Audit-ready record keeping
05

New Venue Openings

We provide launch support from concept to first service, so opening week builds your reputation instead of becoming a firefight.

  • Pre-opening critical path and budget
  • Concept, menu and supplier set-up
  • Recruitment and training programme
  • Soft launch and opening-week floor support
06

Turnaround Consultancy

For venues losing money, staff or reputation, we provide fast diagnosis, decisive fixes and hands-on support to stabilise trading.

  • Rapid 5-day diagnostic
  • Cash, cost and labour stabilisation
  • Leadership reset and interim management
  • 90-day recovery plan with milestones

Our Packages

Three levels of support, priced clearly

Choose the level of partnership that matches where your business is now. Every package is delivered personally and scoped around your venue.

Essential Package

Strong Foundations. Clear Direction. Immediate Impact.

Ideal for startups, independent operators, or businesses needing fresh perspective, our Essential Package focuses on the core areas that drive success. We identify what's working, what's holding you back, and where the quickest wins can be made. Through a detailed business review and actionable recommendations, you'll gain clarity, confidence, and a roadmap for improvement.

Perfect for: New openings, struggling venues, or owners who need expert guidance without a long-term commitment.

Starting from £2,500

Enquire about Essential Package

Most popular

Growth Package

Improve Performance. Increase Profitability. Build Momentum.

For established hospitality businesses ready to level up, the Growth Package is designed to optimise every part of your operation. We take a deeper look at your finances, service standards, team structure, customer journey, and commercial opportunities. This package helps you streamline operations, improve margins, strengthen your brand, and create a more profitable, scalable business.

Perfect for: Restaurants, bars, boutique hotels, and businesses ready for structured growth.

Starting from £4,500

Enquire about Growth Package

Premium Package

Full Transformation. Strategic Partnership. Lasting Results.

Our Premium Package is a hands-on consultancy partnership for ambitious hospitality brands seeking significant change, expansion, or market leadership. We work closely with you to transform operations, sharpen your concept, strengthen financial performance, develop your team, and position your business for long-term success. This is a comprehensive service for owners who want expert support, accountability, and real commercial results.

Perfect for: Growth-focused operators, investors, hotel groups, and businesses undergoing expansion or repositioning.

Starting from £9,500 or £4,000/month retainer

Enquire about Premium Package

Additional Services

Prefer to start smaller? These one-off services are available individually, starting from £400.

  • Mystery Guest
  • On-Site Evaluation
  • Compliance Ready
  • Training Sessions
  • Menu Redesign
  • Operational Deep-Dive

Next step

Not sure which of these you need?

Start with a free 30-minute discovery call. We will tell you straight where the quickest wins are, even if that means you do not need us.