About
Ten years on the floor. Now on your side of the table.
LV Hospitality was founded after a decade of senior multi-site operations leadership — including General Manager and Operations Manager roles at flagship venues where the numbers, the licence and the guest experience were all a personal responsibility.
That means the advice here comes from having run the rotas, defended the gross profit, handled the incidents and opened the doors on launch night. Alongside private clients across the North East, recent work includes a full operations audit for a major North East venue.
Based in Newcastle upon Tyne, working with independents and groups across the UK.
10+
Years of senior multi-site operations leadership
UK
Nationwide, based in Newcastle upon Tyne
6
Core consultancy disciplines
How we think
Three things we hold to
Standards before systems
Software and dashboards do not fix a venue. What fixes a venue is clear standards, held consistently by confident managers.
Profit and hospitality aren't opposites
The best margins we have built came from better service, sharper menus and less waste, rather than from cutting the guest experience.
Plans you can run on a Friday night
Every recommendation is written so that the person on the floor can use it in the middle of service.